Monday, March 16, 2015
Indescribable Gift Easter Card
You have probably already heard by now, but just in case you haven't, Stampin' Up! is no longer carrying the Blendabilities markers in their product line. I am sooooo sad. It's so unfortunate but I am also happy that Stampin' Up! has a high standard regarding their products.
Here is a Q & A to explain:
Q. What are the quality problems with this product?
A. When the tip is welded to the barrel, the welding process can leave microscopic (invisible) holes in the marker tip. This leads to accelerated evaporation of the alcohol in the ink.
Q. Are all Blendabilities markers defective?
A. No. Most Blendabilities markers work as intended.
Q. Why did it take so long for Stampin' Up! to discover this problem?
A. Over the months we have noticed quality issues with this product, but they were within normal tolerance. We've also received some great feedback and know that many of you have thoroughly enjoyed working with Blendabilites. However, when corrections and complaints became more and more frequent, we increased the sophistication of our quality testing. This led to discoveries that meant we had a serious problem with the product line. Although there are still great markers, our manufacturer is now reporting a 30 to 40 percent fail rate before they are shipped to Stampin' Up! - which is unacceptable and below our standards.
Q. Will the Tuxedo Black Memento Pad and the Tuxedo Black Memento Pad Refill still be available for purchase?
A. Yes. These items will also be featured in this year's 2015-2016 annual catalog.
If you have purchased Blendabilities markers from me and found your product to be defective, please let me know before June 15th. I will work with Stampin' Up! to be sure you are satisfied.
Thank you for stopping by today. Have a wonderful day!!!